Privacy

Our privacy policy

The Tumaini Fund Scotland values the privacy of our supporters. This Privacy Policy sets out what we will do to protect your personal data. It also explains how we will collect, store, handle, and keep that information safe when you interact with us.

Who we are

The Tumaini Fund Scotland is a Scottish Charity who seeks to bring hope to widows and orphans in Kagera, NW Tanzania who have been affected by the HIV crisis. Driven by Christian values, we work alongside our partners at The Tumaini Fund Tanzania in delivering practical, life transforming support as well as motivating and encouraging people in Scotland to pray, support and take action.

The Scottish Charity Regulator as charity number SCO44613. Our registered address is 40 Baberton Crescent, Edinburgh, EH14 5BP.

 

Why and when we use your information

Our supporters help us transform the lives of women, men and children by donating money, volunteering and fundraising to support our work in North West Tanzania. We take positive steps to make sure our supporters are aware of the different ways in which they can help and are kept up to date about how their support is changing lives.

We may use your personal information for administrative, publicising and fundraising purposes. Here are some of the ways we may hold and process your information:

  • To process a donation that you have made and confirm receipt of donations (unless you have asked us not to)
  • To claim Gift Aid on your donations
  • When we seek your views or comments on our work
  • To send you communications, which you may have requested, and or information about our work that may be of interest to you. These may include information about campaigns, prayer requests, support group events, projects and other fundraising activities.
  • We will only ask for and use your personal information collected for the purpose stated at the point your information is collected.

 

How we collect your information

We may collect information about you in a number of ways, for example when you:

  • Make a donation
  • Sign up to receive newsletters, prayer updated by post or email
  • Visit our website
  • Volunteer for us
  • Attend a meeting or one of our events
  • Fundraise on our behalf
  • Join a Sewing for Hope group
  • Contact us through email, phone, online, post, SMS or social media
  • No personal information is automatically collected by The Tumaini Fund Scotland as a result of using our website. We only collect data if you choose to interact with us via the website, for example by making a donation or completing a standing order form.

 

What type of information we collect

The personal information we collect might include your name, gender, address, email address and telephone number. When we interact with you we may also collect notes from our conversations with you with your permission; for example recording details of making further contacts with people or organisations or ideas you have to support the work of Tumaini.

We may also track your use of our website by means of ‘cookies’ – please click here to view our cookie policy

 

Sensitive Personal Information:

We only collect sensitive personal information if there is a clear reason to do so and we take extra care when processing such information. For example, you may wish to tell us you are partially sighted or hard of hearing before attending an event. We use this information to provide appropriate facilities and to uphold our duty of care.

 

How long we keep your information for

Whenever we collect or process your personal data, we will only keep it for as long as is necessary for the purpose for which it was collected. For example, if you no longer want to hear from us, we may keep a record of your contact details to enable us to comply with your request.

In certain circumstances, we are required to keep your personal data to comply with our contractual or legal obligations. For example, we will keep a record of your donations subject to gift aid for at least seven years to comply with HMRC rules. In general, we will try to keep data only for as long as we need it. At the end of the appropriate retention time your information will be deleted.

 

Your rights

  • Under the General Data Protection Regulations, you have the right to:
  • know how and why we collect your information (Right to be informed)
  • request any information we hold about you (Right of access)
  • update or correct any inaccurate information we have about you (Right to rectification)
  • ask us to erase any personal information we have about you (Right to be ‘forgotten’)
  • ask us to stop processing your information (Right to restrict processing)
  • obtain and reuse personal information for your own purposes (Right to data portability)
  • object to us processing your information for fundraising purposes (Right to object)
  • for your information to be excluded from any automated decision making and profiling (rights related to automated decision making)
  • Your request will be processed within one calendar month of it being received. To help us keep your information secure, we may require you to provide us with proof of identity before any personal information is disclosed. Please note that in some circumstances, these rights are subject to certain legal conditions and limitations.

 

You can change your preferences at any time

We will not contact you for marketing purposes by email unless you have given us consent to do so.

We may send you relevant and personalised communications by post about our work and ways you can support us. We’ll do this on the basis of our legitimate interest. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted.

From time to time, we are required to inform you about our certain changes. For example updates to this Privacy Notice. These administrative messages will not include any fundraising content and do not require prior consent when sent by email. We need to use your personal data for these purposes so that we can comply with our legal obligations.

You can opt out of hearing from us or change your contact preferences at any time by contacting us by email: tumainiscotland@gmail.com

 

Protecting your Information

We will never sell or rent your personal information to other organisations and we take all reasonable care to ensure your data is secure at all times. We work with external organisations that help us to deliver certain services, for example processing donations.

 

Transfer of Data Abroad

Our website is accessible from overseas so on occasion some personal data (for example in a newsletter) may be accessed from overseas. We use other 3rd party services like email which may host personal data outside the UK and/or EU and we do our best to ensure that personal data is protected to at least a standard equal to data stored in the UK.

 

Review of this Policy

This policy was last updated in July 2018 and will be updated from time to time.

 

Contact us

Please contact us if you have any questions about this Privacy Notice or the information we hold about you or to exercise all relevant rights, queries or complaints at by email at tumainiscotland@gmail.com.

You also have the right to make a complaint direct to the Information Commissioner’s Office (ICO) at https://ico.org.uk/global/contact-us/